Terms of Service
Terms of Service
Last updated: 3 July 2026. These Terms of Service apply to the use of PrivateCharterFinder.com. Please read them carefully before using the website or submitting a request.
Last updated: 3 July 2026. These Terms of Service apply to the use of PrivateCharterFinder.com. Please read them carefully before using the website or submitting a request.
Last updated: 3 July 2026
Last updated: 3 July 2026
These Terms of Service apply to the use of PrivateCharterFinder.com. Please read them carefully before using the website or submitting a request.
These Terms of Service apply to the use of PrivateCharterFinder.com. Please read them carefully before using the website or submitting a request.
1. Provider
1. Provider
PrivateCharterFinder.com is operated by: Phi Phi Tours Germany, Baierbrunner Str. 89, 81379 Munich, Germany. Email: pcf@phiphitours.info
PrivateCharterFinder.com is operated by: Phi Phi Tours Germany, Baierbrunner Str. 89, 81379 Munich, Germany. Email: pcf@phiphitours.info
2. Nature of this Website
2. Nature of this Website
PrivateCharterFinder.com is a lead generation and request matching website for private boat charter and private tour requests in Thailand. The website helps users submit trip preferences, group details, travel dates, budget ranges and contact information in order to receive suitable follow-up communication, availability checks or offers in connection with the services offered via phiphitours.info. PrivateCharterFinder.com itself is not a tour operator, boat operator, transport provider, tour guide, captain, local agency or on-ground service provider in Thailand.
PrivateCharterFinder.com is a lead generation and request matching website for private boat charter and private tour requests in Thailand. The website helps users submit trip preferences, group details, travel dates, budget ranges and contact information in order to receive suitable follow-up communication, availability checks or offers in connection with the services offered via phiphitours.info. PrivateCharterFinder.com itself is not a tour operator, boat operator, transport provider, tour guide, captain, local agency or on-ground service provider in Thailand.
3. Relationship with Phi Phi Tours and Thai Operators
3. Relationship with Phi Phi Tours and Thai Operators
PrivateCharterFinder.com is connected to the travel and booking services offered via phiphitours.info. Phi Phi Tours Germany provides marketing, lead generation, booking support and sales-related services from Germany. The actual organization, customer service related to tour execution, local coordination, transport, crews, guides, boats, safety decisions and on-ground operations in Thailand are handled by the relevant licensed Thai operator and/or local service providers. In particular, tours may be operated and coordinated by: PHI PHI TOUR TH, Thailand, TAT Licence: 14/03518. By submitting a request, you understand that your request may be forwarded to or processed in cooperation with Phi Phi Tours Germany, phiphitours.info, PHI PHI TOUR TH and/or other relevant local service providers where necessary.
PrivateCharterFinder.com is connected to the travel and booking services offered via phiphitours.info. Phi Phi Tours Germany provides marketing, lead generation, booking support and sales-related services from Germany. The actual organization, customer service related to tour execution, local coordination, transport, crews, guides, boats, safety decisions and on-ground operations in Thailand are handled by the relevant licensed Thai operator and/or local service providers. In particular, tours may be operated and coordinated by: PHI PHI TOUR TH, Thailand, TAT Licence: 14/03518. By submitting a request, you understand that your request may be forwarded to or processed in cooperation with Phi Phi Tours Germany, phiphitours.info, PHI PHI TOUR TH and/or other relevant local service providers where necessary.
4. No Booking Through the Finder Alone
4. No Booking Through the Finder Alone
Submitting a request through PrivateCharterFinder.com does not create a confirmed booking. A booking is only confirmed when you receive a written booking confirmation from the relevant booking party and any required payment, deposit or confirmation step has been completed. The Finder result, matching number, boat category suggestion or availability indication shown on the website is preliminary and non-binding.
Submitting a request through PrivateCharterFinder.com does not create a confirmed booking. A booking is only confirmed when you receive a written booking confirmation from the relevant booking party and any required payment, deposit or confirmation step has been completed. The Finder result, matching number, boat category suggestion or availability indication shown on the website is preliminary and non-binding.
5. No Guarantee of Availability or Price
5. No Guarantee of Availability or Price
All availability, route options, boat categories, departure times, prices and special requests are subject to confirmation. Availability may change at any time, especially during high season, peak dates, bad weather periods, maintenance periods or short-notice booking situations. Any price estimate shown on the website is indicative only unless expressly confirmed in writing. Final pricing may depend on date, group size, destination, departure point, boat class, fuel, route, season, operator availability, special requests and other factors.
All availability, route options, boat categories, departure times, prices and special requests are subject to confirmation. Availability may change at any time, especially during high season, peak dates, bad weather periods, maintenance periods or short-notice booking situations. Any price estimate shown on the website is indicative only unless expressly confirmed in writing. Final pricing may depend on date, group size, destination, departure point, boat class, fuel, route, season, operator availability, special requests and other factors.
6. User Obligations
6. User Obligations
You agree to provide accurate and complete information when using the website. You must not submit false, misleading or fraudulent information; impersonate another person; use the website for spam, scraping, abuse or unlawful purposes; interfere with the security or functionality of the website; submit requests for illegal, unsafe or abusive activities; or copy, reverse engineer or commercially exploit the website without permission. You are responsible for ensuring that the contact details you provide are correct and that you are reachable through your selected contact method.
You agree to provide accurate and complete information when using the website. You must not submit false, misleading or fraudulent information; impersonate another person; use the website for spam, scraping, abuse or unlawful purposes; interfere with the security or functionality of the website; submit requests for illegal, unsafe or abusive activities; or copy, reverse engineer or commercially exploit the website without permission. You are responsible for ensuring that the contact details you provide are correct and that you are reachable through your selected contact method.
7. Communication
7. Communication
After submitting a request, communication may continue by WhatsApp, email or another available channel. If you choose to continue via WhatsApp, you acknowledge that WhatsApp is a third-party service and that its own terms and privacy rules apply. Messages, request details and communication history may be shared with the relevant parties where necessary to process your request.
After submitting a request, communication may continue by WhatsApp, email or another available channel. If you choose to continue via WhatsApp, you acknowledge that WhatsApp is a third-party service and that its own terms and privacy rules apply. Messages, request details and communication history may be shared with the relevant parties where necessary to process your request.
8. Tour Operation, Safety and Local Conditions
8. Tour Operation, Safety and Local Conditions
All tour execution in Thailand is subject to local conditions, including but not limited to weather, sea conditions, tide levels, national park rules, safety instructions, boat availability, captain or operator decisions, government restrictions, force majeure events and operational limitations. The local operator, captain or responsible service provider may change, delay, adjust or cancel routes or activities where necessary for safety, legal, weather-related or operational reasons. PrivateCharterFinder.com does not control sea conditions, local authorities, national park rules, weather, transport providers, captains, guides, boats or other local suppliers.
All tour execution in Thailand is subject to local conditions, including but not limited to weather, sea conditions, tide levels, national park rules, safety instructions, boat availability, captain or operator decisions, government restrictions, force majeure events and operational limitations. The local operator, captain or responsible service provider may change, delay, adjust or cancel routes or activities where necessary for safety, legal, weather-related or operational reasons. PrivateCharterFinder.com does not control sea conditions, local authorities, national park rules, weather, transport providers, captains, guides, boats or other local suppliers.
9. Cancellations, Refunds and Booking Terms
9. Cancellations, Refunds and Booking Terms
If your request leads to a booking, the cancellation, refund, payment and change rules of the relevant booking confirmation and the applicable terms of phiphitours.info or the respective operating party will apply. PrivateCharterFinder.com itself does not process cancellations or refunds for confirmed tours unless expressly stated in writing.
If your request leads to a booking, the cancellation, refund, payment and change rules of the relevant booking confirmation and the applicable terms of phiphitours.info or the respective operating party will apply. PrivateCharterFinder.com itself does not process cancellations or refunds for confirmed tours unless expressly stated in writing.
10. Third-Party Services and Links
10. Third-Party Services and Links
This website may link to external websites, including phiphitours.info, WhatsApp, payment pages, social media platforms or other third-party services. We are not responsible for the content, availability, terms, privacy practices or services of third-party websites or platforms. Use of third-party services is subject to the terms and policies of the respective provider.
This website may link to external websites, including phiphitours.info, WhatsApp, payment pages, social media platforms or other third-party services. We are not responsible for the content, availability, terms, privacy practices or services of third-party websites or platforms. Use of third-party services is subject to the terms and policies of the respective provider.
11. Intellectual Property
11. Intellectual Property
All content on this website, including texts, design, branding, graphics, images, videos, layout, software logic and other materials, is protected by copyright and other intellectual property rights unless otherwise stated. You may use the website for personal, non-commercial purposes only. You may not copy, reproduce, modify, publish, sell, distribute or commercially exploit website content without prior written permission.
All content on this website, including texts, design, branding, graphics, images, videos, layout, software logic and other materials, is protected by copyright and other intellectual property rights unless otherwise stated. You may use the website for personal, non-commercial purposes only. You may not copy, reproduce, modify, publish, sell, distribute or commercially exploit website content without prior written permission.
12. Limitation of Liability
12. Limitation of Liability
We make reasonable efforts to keep the website available, accurate and functional. However, we do not guarantee uninterrupted availability, error-free operation or that all information is always complete, current or accurate. To the maximum extent permitted by law, we are not liable for damages resulting from temporary website unavailability, technical errors, inaccurate or incomplete user submissions, changes in availability or pricing, third-party services, local operator decisions, weather, sea conditions or force majeure events, external links or third-party platforms. Nothing in these Terms excludes or limits liability for intent, gross negligence, injury to life, body or health, or any liability that cannot be excluded under applicable law. Mandatory consumer rights remain unaffected.
We make reasonable efforts to keep the website available, accurate and functional. However, we do not guarantee uninterrupted availability, error-free operation or that all information is always complete, current or accurate. To the maximum extent permitted by law, we are not liable for damages resulting from temporary website unavailability, technical errors, inaccurate or incomplete user submissions, changes in availability or pricing, third-party services, local operator decisions, weather, sea conditions or force majeure events, external links or third-party platforms. Nothing in these Terms excludes or limits liability for intent, gross negligence, injury to life, body or health, or any liability that cannot be excluded under applicable law. Mandatory consumer rights remain unaffected.
13. Data Protection
13. Data Protection
The processing of personal data is explained in our Privacy Policy. By using the website and submitting a request, you acknowledge that your data may be processed as described in the Privacy Policy, including forwarding to relevant parties where necessary to handle your request.
The processing of personal data is explained in our Privacy Policy. By using the website and submitting a request, you acknowledge that your data may be processed as described in the Privacy Policy, including forwarding to relevant parties where necessary to handle your request.
14. Changes to the Website and Terms
14. Changes to the Website and Terms
We may update, modify, suspend or discontinue parts of the website at any time. We may also update these Terms of Service from time to time. The version published on this website is the current version.
We may update, modify, suspend or discontinue parts of the website at any time. We may also update these Terms of Service from time to time. The version published on this website is the current version.
15. Governing Law
15. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany, unless mandatory consumer protection laws of another country apply. If you are a consumer, this choice of law does not deprive you of the protection of mandatory legal provisions of your country of habitual residence.
These Terms are governed by the laws of the Federal Republic of Germany, unless mandatory consumer protection laws of another country apply. If you are a consumer, this choice of law does not deprive you of the protection of mandatory legal provisions of your country of habitual residence.
16. Place of Jurisdiction
16. Place of Jurisdiction
If you are a merchant, legal entity under public law or special fund under public law, the place of jurisdiction shall be the registered business location of the website operator, where legally permissible. For consumers, the statutory places of jurisdiction apply.
If you are a merchant, legal entity under public law or special fund under public law, the place of jurisdiction shall be the registered business location of the website operator, where legally permissible. For consumers, the statutory places of jurisdiction apply.
17. Severability
17. Severability
If any provision of these Terms is invalid or unenforceable, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory rule.
If any provision of these Terms is invalid or unenforceable, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory rule.
18. Contact
18. Contact
For questions about these Terms, please contact: Phi Phi Tours Germany. Email: pcf@phiphitours.info
For questions about these Terms, please contact: Phi Phi Tours Germany. Email: pcf@phiphitours.info